Terms of Service

Last updated: 9/24/2025

Welcome to Sensory Soothers LLC. By visiting or making a purchase from www.sensorysoothers.com, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using our site, you confirm that you are at least the age of majority in your state or province, or that you have given consent for any minor dependents to use this site.
You agree not to use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

Our weighted plush animals and accessories are handmade. As such, slight variations in size, weight, or appearance may occur.
We make every effort to display product colors and images as accurately as possible, but cannot guarantee exact representation on your device.
Product availability and pricing are subject to change without notice.

3. Orders & Payment

All orders placed through our website are subject to acceptance and availability.
We accept major credit cards and other payment providers displayed at checkout.
By submitting payment information, you represent and warrant that you have the legal right to use the payment method.

4. Shipping & Delivery

We ship orders to the address provided at checkout. Please ensure your details are accurate.
Estimated delivery times are provided for convenience only and are not guarantees.
Risk of loss and title for products pass to you upon delivery by the carrier.

5. Returns & Refunds

Because our products are handmade, all sales are final unless there is a manufacturer defect.
If you receive a defective product, please contact us within 7 days of delivery at [your email] with photos and details.
Approved returns must be shipped back in original condition. Refunds are issued to the original payment method.

6. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
This site may contain typographical errors or omissions. We reserve the right to correct them and update information without prior notice.

7. Intellectual Property

All content on this site, including logos, designs, text, images, and graphics, is the property of Sensory Soothers LLC and is protected by copyright law.
You may not reproduce, distribute, or exploit our content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Sensory Soothers LLC shall not be liable for any injury, loss, claim, or damages of any kind arising from the use of our products or website.
Our weighted plush animals are not medical devices and are not a substitute for professional medical advice or treatment.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically.

11. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 teresa@senosrysoothers.com
📍 Sensory Soothers LLC, Tampa, FL, USA