Shipping

PROCESSING

Our processing time is currently 5 to 7 days to make your animal(s).  Expect delays around major holidays.

  

SHIPPING OPTIONS

We ship most of our standard sized items USPS priority mail, which normally takes 2-3 business days.  Any large or oversized jumbo items will ship either USPS Ground Advantage or UPS Ground, which usually takes 1-3 business days to FL and up to the northeast, and 4-6 business days to the mid-west and west coast.   

 

U.S. SHIPPING RATES

Orders totalling:

$1 - $180 = $9.99

$181 - $260 = $14.99

$261 - $500 = $19.99

$501 - $700 = $24.99

$701 - $900 = $29.99

$901 - $1,200 = $39.99

 

SHIPPING TO ALASKA OR HAWAII

Anything shipping to Alaska or Hawaii that requires larger than a Large Flate Rate box from USPS will have an additional shipping charge. 

 

WRONG ADDRESS

Please double-check your mailing address.  We are a small business, and we put a lot of time into every animal we make.  We cannot be responsible for missing packages if you enter the incorrect address.

 

INTERNATIONAL SHIPPING

We do not ship internationally.  However, we have many international customers who use free US shipping services like myUS.com.  When you sign up, they give you a US address & locker number.  Log in to your new account, and click on "Shop with myUS", and select "download Chrome extension", which will allow you to add items to your myUS cart from any online store.  Once you have the extension for Google Chrome browser installed, you can enter our web address to access our store. 

We will ship the items you purchase to your myUS address, and they will re-package and complete all the customs paperwork.  You will choose the shipping speed through their service.  In our experience, the shipping cost to you is much cheaper than if we shipped it to you, is fully tracked, and much quicker.  We are not affiliated with myUS.com, and there are other services like this one available.  However, they are located only 1 hour south of us, so they receive our packages in 1 day.  They can expedite to most countries in as little as 3 days.  So far, we only have experience with this service, and our customers have been happy with it.

NOTE:  myUS has a shopping assistant that can place the order for you, but we don't recommend it.  One of our customers in Tasmania didn't realize she could place the order herself through myUS.com.  The assistant took a week to finally place the order, and added an extra fee.