Privacy Policy

Last updated: 9/24/2025

Sensory Soothers LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.sensorysoothers.com.

1. Information We Collect

When you visit our site or make a purchase, we may collect:

Personal Information: such as your name, billing/shipping address, email, and phone number.
Payment Information: processed securely by third-party payment providers (we do not store your credit card details).
Order Information: products purchased, purchase history, and preferences.
Device & Usage Data: IP address, browser type, cookies, and browsing behavior on our site.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders.
Communicate with you about your purchase, shipping updates, or customer service inquiries.
Send you marketing emails or promotions (if you have opted in).
Improve our website, products, and services.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties, including:

Payment processors to complete transactions.
Shipping carriers to deliver your order.
Service providers (e.g., Shopify, analytics tools) to help operate our store.
Legal authorities when required by law.

4. Cookies

Our website uses cookies to:

Remember your preferences and cart contents.
Analyze website traffic and improve performance.
Provide relevant advertising.

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal information.
Correct or update inaccurate information.
Request deletion of your personal data.
Opt out of marketing communications at any time.

To exercise these rights, contact us at [your support email].

7. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform. Your information is stored securely through Shopify’s data storage, databases, and application. Please review Shopify’s Privacy Policy for details.

9. Children’s Privacy

Our site and products are not directed at children under the age of 13, and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
📧 teresa@sensorysoothers.com
📍 Sensory Soothers LLC, Tampa, FL, USA